

Social media expert John Haydon says closed questions (that elicit yes or no answers) are fine on Facebook because nobody wants to chew up time answering in long ways. In terms of closed versus open-ended questions, there is a divergence of opinion.

It should be as easy as 'What's your favorite color' in terms of being able to answer fast.

You don't know how to do something or you just plain don't know something? Use your Facebook Page to ask for the answer! Use this as a chance to 'share experiences'. Try to avoid the polls that 'data mine' and make it easy for identity theft (like those that ask what your first pet's name was, what your mother's maiden name is, what street you grew up on, and other questions that are typically security questions). Facebook has a questions feature that makes it easy for you to add a poll.
